Ak Informatica Tech S.r.l. collects and uses your personal data when you browse or use the services made available through the websites listed in Section 13.
Personal data means any information that can be used, alone or together with other information, to identify a natural person.
The purpose of this notice is to provide a clear and detailed explanation of how, when and why we collect and use personal data. It is designed to explain our personal data protection policy in a simple and transparent way and to show you how to exercise your rights effectively.
This information applies only to data processed by Ak Informatica Tech S.r.l. through its websites, as listed in Section 13. It does not apply to other websites, platforms or social network pages that may be reached through links on Ak Informatica's websites. In those cases, please refer to the information available on the relevant pages and in their privacy policies. Please also note that this information may be amended or updated over time. We therefore invite you to check this page regularly for updates about the processing of personal data by Ak Informatica.
CONTENTS:
Since Ak Informatica Tech S.r.l., VAT no. 03172330163, determines the means and purposes of processing the personal data involved in using this website, it is the Data Controller. Please use the contact details below to get in touch.
You can contact the Data Controller by writing to the following addresses:
Ak Informatica collects information that you provide directly:
When you browse or use the services on Ak Informatica's websites, the following types of data may be processed:
a) Browsing data
Some personal data whose transmission is implicit in browsing websites, including but not limited to traffic data, location data, weblogs and other data relating to resources accessed through your device, are collected by the IT systems that enable the websites to function properly. Although this information is not collected in order to be associated with identified individuals, by its nature and through processing or matching it with data held by third parties, it may make it possible to identify users. Examples include the IP addresses or domain names of computers used by users connecting to the Website, the unique addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's response, and other parameters relating to the operating system and browser used.
b) Data provided by users when requesting information through the relevant sections
You can contact us using the details on the website by completing the forms in the “Contacts” sections or through the mailto links on the Website to request information or assistance. This means we collect the information entered in the form or included in your message in order to identify your request (your email address, first name, last name and the information in your message), and it authorises us to reply using the contact details you provided with your request.
c) Registration for and access to a personal account
You can create a personal account on the website by completing the form on the registration page and/or during checkout, so that you can place an order for the selected products.
To register and access the restricted area, we collect the user's identifying data: first name, last name and email address. You create your password yourself, and Ak Informatica will not know it. If you purchase products through the website, you will also be asked for your billing and shipping addresses. You can change or add to the information you provide at any time through your personal account.
Once you have created your account, your personal page will store information about your identity and contact details, purchases made on the website, saved payment methods, and the delivery and billing addresses you have provided. You can manage your personal information and order history through your account at any time, or by making a specific request to the Controller.
We may send you emails relating to the use and management of this service, for example to confirm your registration, notify you of updated information, or inform you when service features are added or changed.
d) Purchasing and shipping products
You can also purchase products from our online catalogue through the website. To use this feature and complete your purchase, you can use your personal account details by signing in to your personal page if you already have an account, or you can check out as a guest. In either case, purchasing products requires identifying, contact and payment details, as well as a shipping address.
Even if you have already created an account, we may need further information when you purchase products (such as your payment method), or you may choose to provide additional information or change information previously saved in your account, for example by entering a different shipping or billing address.
If you have already entered this information in your personal account on the website, it will be retrieved automatically when you sign in, but you can always change it.
In connection with this service, you may receive emails confirming your purchase and shipment of products, notifying you that the process has been interrupted (e.g. “abandoned cart”), or informing you of any issues (for example, payment method errors).
When you purchase products on the website, certain information (first name, last name and shipping address) must also be provided to the courier appointed by the Controller to deliver your order.
e) Event registration or service bookings
While browsing Ak Informatica's websites, you can register for events, competitions and other initiatives organised by the Controller and made available from time to time by completing the relevant forms. You can also book the services offered online. The Controller will process the data collected in this way to handle your registration and/or booking request. The data may also be used to send communications in response to your specific requests or to inform you and keep you updated about the organisation or running of the relevant events.
f) Newsletter
The newsletter is sent by email to people who expressly request it by completing the relevant form on the Website and giving their specific consent to the processing of their personal data for this purpose. To stop receiving the newsletter, simply select the unsubscribe link at the bottom of each email or send a specific request to [email protected].
Unsubscription is handled partly automatically. As a result, you may continue to receive newsletters for a short time after making your request, but no longer than 72 hours after the request, if they had been scheduled before we received it.
g) Marketing and/or commercial promotional communications under the “soft spam” exemption
Only where the data subject has provided their email address in connection with a purchase of products, or where you have shown an interest in our services, may the Controller also use the data collected to send emails about products similar to those already purchased or in which the user has expressed an interest. This is permitted under Article 130(4) of Legislative Decree No. 196/2003 and Article 6(f) GDPR, without the need for prior express consent (so-called “soft spam”). Each communication reminds the user that they may opt out at any time and without formalities.
Your personal data may also be used for the following purposes:
In these cases, the legal bases for processing are:
What are cookies? A cookie is a small text file that stores brief information about browsing a particular website. It is installed on your device when you access the website. Each cookie contains different data (for example, the name of the server it comes from, a numerical identifier, etc.). It may remain on the system for the duration of a session (until the browser is closed) or for a longer period, and may contain a unique identification code.
When you visit the website again, cookies are sent back to the website that created them (first-party cookies) or to websites operated by third parties that can recognise them (third-party cookies).
What are they used for? Ak Informatica would like to reassure you that the cookies on its website are safe: they do not harm your device and can help you browse faster, providing a better experience. Cookies are used for different purposes depending on their type. Some are strictly necessary for a website to function properly (technical cookies); others optimise performance to improve the user experience or collect statistics about website use (analytics cookies); others may be used to display personalised advertising (profiling cookies).
The installation of profiling, retargeting, analytics and social cookies, together with any related activities, is managed through third-party services. For more information, or to enable or disable these cookies, please consult the privacy notices provided directly by the relevant third parties.
The following cookies may be enabled on Ak Informatica's website:
a. Technical and functional cookies (which do NOT require your consent):
These cookies are necessary for the website to function and allow you to access its features (so-called browsing cookies) or authenticate your session.
Functional cookies may also be used to remember your preferences and settings, thereby improving your browsing experience on the website.
To ensure that they function properly, these cookies are generally not deleted when you close your browser. However, they have a preset lifespan (usually up to a maximum of two years) and are automatically deactivated after that period. These cookies and the data they collect will not be used for any other purpose.
Technical cookies are installed automatically when you access the website or to enable certain features (e.g. by selecting the “Remember me” option). You can disable them at any time by changing your browser settings. If you do, however, you may experience problems viewing the website.
b. Anonymised analytics cookies (which may require your consent)
These cookies track choices made on the website and users' online browsing data (for example, pages viewed and time spent on a page) in order to conduct statistical analyses in anonymous, aggregated form. These tools may be used only after the user has given consent, unless they meet all of the following requirements:
If these requirements are met, the data collected is fully anonymised, and cookies in this category may also be enabled without the user's consent because the data processed cannot be linked to any identifiable user.
c. Marketing and profiling cookies (which require your CONSENT):
The installation of marketing and profiling cookies is subject to the user's prior consent.
Marketing and profiling cookies may include several categories, such as advertising profiling cookies, retargeting cookies and social cookies:
When you access the Website, a banner will inform you that profiling and retargeting cookies may be present, and you can use it to accept or refuse their installation. You can withdraw your consent at any time without affecting your ability to visit the website and access its content.
d. Social media plugins
The Website contains buttons that link users to the Controller's social network profiles. Certain cookies for marketing and profiling purposes may be activated by the third parties that operate those social networks only after you click these buttons. The Website's Controller does not manage these tools directly, but informs you that they may be activated when you use the Website's features. For more information, including how to disable these cookies, please read the social networks' privacy notices:
- YouTube: https://policies.google.com/privacy?hl=it
- LinkedIn: https://it.linkedin.com/legal/privacy-policy?trk=public_authwall_company-scraping_join-form-privacy-policy.
- Facebook: http://www.facebook.com/policy.php
- Instagram: https://help.instagram.com/155833707900388
- TikTok: https://www.tiktok.com/legal/privacy-policy
- X (Twitter): https://twitter.com/it/privacy
Disabling cookies through your browser
The website http://www.youronlinechoices.com/it/ provides further information about cookies and allows you to check which cookies are installed on your browser/device and, where supported, disable them.
Commonly used browsers (e.g. Internet Explorer, Firefox, Chrome and Safari) accept cookies by default, but users can change this setting at any time. This applies to both computers and mobile devices such as tablets and smartphones, and is a widely supported feature.
You can therefore easily deactivate or disable cookies through your browser's options or preferences. In general, you can also block only third-party cookies. These settings usually apply only to that browser and device, unless you have enabled an option to synchronise preferences across devices. Specific instructions are available on the browser's options or help page. Disabling technical cookies may, however, affect the full and/or proper functioning of various websites, including this Website.
As a rule, current browsers:
Here are links to support pages for the most widely used browsers, with instructions on disabling cookies:
For the purposes set out in the previous section, Ak Informatica staff may be authorised to process your data in order to provide the services, information or support you request.
Access to your personal data will therefore be expressly authorised by the Data Controller, which may, where necessary, appoint the parties it engages to provide services and perform their respective activities as Data Processors under Articles 28 and 29 GDPR.
Please note that you can request a list of the Data Processors from the Controller using the contact details in the section “How can I contact the Controller?”.
Your personal data will also be processed using electronic means for no longer than is strictly necessary to achieve the purposes specified when it was collected.
Ak Informatica will adopt appropriate technical and organisational measures to prevent data loss or unlawful or improper use, and to prevent possible unauthorised access by third parties. Ak Informatica will therefore protect the security of your personal data by limiting the number of people authorised to access its servers or databases and by putting in place safeguards to reduce the risk of cyberattacks.
Data processed by Ak Informatica is stored on servers located in Italy and operated by Aruba S.p.A.
However, some service providers may also be based outside Europe, particularly in the United States, as specifically stated in this notice and in the Cookie Policy. In such cases, personal data may also be transferred to servers located in the United States. We will always verify that the safeguards required under the European Commission's adequacy decision of 10 July 2023 concerning personal data transferred from the EU to US companies are met and adopted by the relevant provider.
All necessary precautions will therefore be taken to ensure the best possible protection of personal data. Such transfers will be based on: a) adequacy decisions adopted by the European Commission for the third countries receiving the data; b) appropriate safeguards provided by the recipient third party under Article 46 of the Regulation; or c) the adoption of binding corporate rules. In particular, technical and IT security measures will be put in place to protect personal data and data subjects' rights as effectively as possible, as required by the GDPR and European legislation.
Ak Informatica will process your personal data for as long as is reasonably necessary solely to achieve the purposes listed above, which are described in the sections “What data do you process? For what purposes and on what legal basis?” and “For what other purposes may you use my data?”.
At the end of the retention period, your personal data will be deleted or irreversibly anonymised and aggregated.
For information about the retention periods for data processed through cookies, please see our Cookie Policy.
With regard to your personal data and in accordance with the GDPR, Ak Informatica informs you that you have the right to request:
Any relevant forms and further information are also available here: https://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/1089924.
The following table explains in detail how you can exercise your rights:
| YOUR RIGHT | HOW CAN YOU EXERCISE IT? |
| Access | Ask for confirmation as to whether your personal data is being processed; obtain a copy of your data; ask for further information about your personal data that is not already included in this notice. |
| Rectification | You can request the rectification of inaccurate or incomplete personal data. Before making the correction, we will check the accuracy of the data in our records. |
| Erasure / right to be forgotten | You can request the erasure of your personal data, but only where: keeping it is no longer necessary for the purposes for which it was collected; you have withdrawn your consent (where processing is based on consent); the data has been processed unlawfully; or retaining the data is not necessary to comply with a legal obligation to which Ak Informatica is subject or with an order issued by an Authority. |
| Restriction | You can request restriction of the use of your personal data where: its accuracy has been contested; the data is no longer necessary for the purposes for which it was collected, but a legal dispute concerning its use is ongoing; or, following your request for restriction, use of your personal data is nevertheless permitted where: your consent remains in place; or it is necessary to bring or defend legal claims, or to protect the rights of another natural or legal person involved in the processing. |
| Portability | You can request a copy of your personal data in a structured, commonly used and machine-readable format. |
| Objection | You may object at any time to the processing of your personal data where the legal basis for processing is the Controller's legitimate interest or where your personal data is processed for direct marketing purposes, including profiling related to such direct marketing. If you object to processing for direct marketing purposes, your personal data will no longer be processed for those purposes. If you object where processing is based on the Controller's legitimate interest, processing may continue only if the Controller demonstrates compelling legitimate grounds for the processing that override the data subject's interests, rights and freedoms, or where processing is necessary for the establishment, exercise or defence of legal claims. You may also exercise your right to object by automated means using specific technical procedures, such as those made available on the Website in your personal account and in emails (unsubscribe links). |
Ak Informatica guarantees that it will respond to every request relating to your rights within thirty days of receiving it.
You have the right to lodge a complaint with the Italian Data Protection Authority if you believe that the processing carried out by Ak Informatica Di Ak Boss S.r.l. E C. S.A.S. does not comply with the requirements of European Regulation No. 679/2016 or national law.
In Italy, the competent authority is the Italian Data Protection Authority (Garante per la protezione dei dati personali). Its contact details are available at http://www.garanteprivacy.it/.
Further information and a sample complaint form are available here: https://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/4535524.
In addition, where the conditions set out in Articles 78 and 79 GDPR are met, you have the right to bring proceedings before the competent judicial authority.
The information provided here may change over time if processing activities or the data collected change, if legislative or regulatory changes occur, or as a result of technological developments. We therefore recommend checking this page regularly to stay up to date on the processing activities carried out.